Traveling Field Service Technician — Flexographic Printing

YER USA; Chicago (IL); On-site; USD 70,000 - 110,000; Full time

Job summary

YER USA is seeking an experienced Traveling Commissioning & Field Service Technician to join our Chicago-based technical service team. You will install, commission, test, troubleshoot, and provide technical support for advanced flexographic and hybrid printing machines in the US market.

Ideal candidates have hands-on experience as Field Service/Commissioning/Test Technicians within OEMs or printing machinery firms, or as Printing Operators/Engineers with flexographic or hybrid printing tech.

Qualifications

• Proven experience as a Field Service Technician, Commissioning Technician, Test Technician, or similar role within printing machinery.
• Experience with flexographic or hybrid printing technologies is a plus.
• Strong troubleshooting and problem-solving skills applied on-site at customer locations.
• Ability to read technical documentation and equipment manuals.
• Fluency in English, both written and spoken.

Responsibilities

• Perform machine installation, commissioning, testing, and start-up activities at customer sites.
• Execute Site Acceptance Tests (SAT) to ensure contractual and operational compliance.
• Troubleshoot mechanical, electromechanical, and print-process issues to minimize downtime.
• Analyze defects and processes to identify root causes and corrective actions.
• Act as primary technical interface with customers during installation, commissioning, and after-sales support.
• Collaborate with headquarters engineers to resolve complex technical challenges.
• Provide remote technical support using digital diagnostics tools.
• Train customers on operation, maintenance, and best printing practices.
• Prepare technical service reports and document interventions and visits.
• Ensure adherence to quality, safety, and customer service standards.

Skills

Field Service Technician

Commissioning Technician

Test Technician

Printer/Printing Engineer

English fluency

Job description

YER USA is seeking an experienced Traveling Commissioning & Field Service Technician to join our Chicago-based technical service team. You will install, commission, test, troubleshoot, and provide technical support for advanced flexographic and hybrid printing machines in the US market.

Ideal candidates have hands-on experience as Field Service/Commissioning/Test Technicians within OEMs or printing machinery firms, or as Printing Operators/Engineers with flexographic or hybrid printing tech.