Field Service Technician

MasterTech; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid time off

401(k) matching

Company credit card

Travel perks/points

Job summary

MasterTech in Atlanta, GA is seeking Field Service Technicians for on-site installation and maintenance of mechanical and electrical systems across customer sites, with extensive travel. The role emphasizes quality, safety, and timely diagnostics.

Candidates should have experience with electrical wiring (AC/DC, three-phase), SPS programming, and drive technologies, plus strong customer service and documentation skills. This is a full-time position with competitive benefits.

Qualifications

• Experience in industrial equipment maintenance is required.
• Knowledge of electrical systems (AC/DC, three-phase) and wiring is essential.
• Experience with SPS programming, automation tech and drive technologies is a plus.
• Ability to install, diagnose, troubleshoot, repair and document activities.
• Strong customer service and communication skills are expected.

Responsibilities

• On-site installation and support of mechanical and electrical components and systems.
• Perform maintenance, diagnostics and repair of machinery.
• Report issues and complete documentation of service activities.

Skills

Electrical systems

SPS programming

Automation tech

Diagnostics

Installation

Troubleshooting

Documentation

Customer service

Remote support

On-site maintenance

Job description

Atlanta, United States | Posted on 09/01/2026

• Comprehensive benefits including medical, dental, vision available from start
• Paid Time Off, Sick Time and Vacation
• Matching 401(k) etc.
• Company credit card + travel perks/points

Shift:

• Day shift, Monday to Friday with ample overtime + occasional on-call.

MasterTech is on the search for Industrial Technicians based near an International Airport, requiring extensive travel to customer locations.

Field Service Techs will be responsible for the on-site installation and support of mechanical and electrical components and systems, ensuring the machinery is properly installed and operational.

Detail-oriented FieldService Techs are responsible for the on-site maintenance, diagnostics, and repair of machinery along with reporting issues and completing documentation.

Key Qualifications:

• Previous printing, corrugated, prepress, postpress, flexo presses, folding and other printing/boxing equipment is extremely beneficial.
  
• Experience in industrial, manufacturing, and/or any kind of mechanical maintenance is preferred.
• Experience with electrical systems is a definite asset; AC & DC as well as three-phase wiring.
  
• Knowledge of SPS Programming, automation technology and drive technologies.
  
• Ability to conduct installation, diagnostics, troubleshooting, programming, repairs and provide recommendations.
• Maintain up-to-date training while providing remote support.
• Excellent customer service skills and communication.
  
• Exceptional problem solving, troubleshooting, diagnosis and documentation.