Traveling Branch Float Teller – Customer Experience Pro

M&T Bank Corporation; New York (NY); Sur place; USD 25 000 - 36 000; Plein temps

Résumé du poste

MT Bank Corporation in Wynantskill, NY is seeking a Float Teller to support multiple branches with customer-focused service and digital engagement. You will handle cash, process transactions, and participate in lobby management to deliver a superior branch experience.

The role emphasizes accuracy, compliance, and flexible travel to nearby branches. Strong communication, organization, and interpersonal skills are essential for success in this position.

Qualifications

• High school diploma or GED required.
• Six months of customer service experience preferred.
• Ability to travel between branches as needed.

Responsabilités

• Provide exceptional customer service and engage customers in a friendly manner.
• Handle cash transactions accurately and balance at shift end.
• Assist in lobby management and greet customers.
• Educate customers with digital demonstrations and self‑service opportunities.
• Process customer/account maintenance and routine inquiries.
• Escalate and log complaints or issues for resolution.
• Maintain compliance with AML/BSA/KYC guidelines.

Connaissances

Customer service

Data entry

Cash handling

Verbal communication

Interpersonal skills

Time management

Prioritization

Digital literacy

Bilingual

Formation

High school diploma or GED

Description du poste

MT Bank Corporation in Wynantskill, NY is seeking a Float Teller to support multiple branches with customer-focused service and digital engagement. You will handle cash, process transactions, and participate in lobby management to deliver a superior branch experience.

The role emphasizes accuracy, compliance, and flexible travel to nearby branches. Strong communication, organization, and interpersonal skills are essential for success in this position.