Travel Support Specialist | Flexible Scheduling & Growth

hjbtravels; Eglin Air Force Base (FL); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Flexible scheduling

Training & support

Growth opportunities

Team environment

Job summary

hjbtravels is seeking a detail-oriented Customer Support Specialist to assist clients in the travel industry. You will respond to inquiries, guide customers through the booking process, and help ensure a smooth, positive experience.

This role emphasizes clear communication, ability to work independently, and a friendly, professional demeanor. Flexible scheduling options (part time or full time) are available, with training and growth opportunities within travel.

Qualifications

• Strong communication and customer service skills.
• Previous customer service experience preferred but not required.
• Ability to work independently and manage time effectively.
• Comfortable using computers, email, and online tools.
• Detail-oriented with a solution-focused mindset.
• Interest in the travel industry is a plus.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel questions, reservations, and general support.
• Provide accurate information about destinations, policies, and procedures.
• Deliver professional, friendly, and consistent customer service.
• Follow company standards and operational guidelines.
• Maintain clear documentation of customer interactions.

Skills

Communication skills

Customer service

Time management

Independent work

Tech comfort

Detail-oriented

Travel industry interest

Job description

hjbtravels is seeking a detail-oriented Customer Support Specialist to assist clients in the travel industry. You will respond to inquiries, guide customers through the booking process, and help ensure a smooth, positive experience.

This role emphasizes clear communication, ability to work independently, and a friendly, professional demeanor. Flexible scheduling options (part time or full time) are available, with training and growth opportunities within travel.