Travel Support Specialist — Flexible Schedule

Hjbtravels; Wichita (KS); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling

Training & support

Growth opportunities

Collaborative team

Job summary

Hjbtravels is seeking a detail-oriented Customer Support Specialist to assist clients in the travel industry. This role focuses on delivering excellent service through clear communication and flexible scheduling.

You will respond to inquiries by phone and email, guide customers through bookings, and maintain accurate records while following company guidelines. Prior experience is welcome but not required, and independence with time management is valued.

Qualifications

• Strong communication and customer service skills.
• Previous customer service experience preferred but not required.
• Ability to work independently and manage time effectively.
• Comfortable using computers, email, and online tools.
• Detail-oriented with a solution-focused mindset.
• Interest in the travel industry is a plus.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel questions, reservations, and general support.
• Provide accurate information about destinations, policies, and procedures.
• Deliver professional, friendly, and consistent customer service.
• Follow company standards and operational guidelines.
• Maintain clear documentation of customer interactions.

Skills

Strong communication

Customer service

Time management

Independence

Computer skills

Detail-oriented

Job description

Hjbtravels is seeking a detail-oriented Customer Support Specialist to assist clients in the travel industry. This role focuses on delivering excellent service through clear communication and flexible scheduling.

You will respond to inquiries by phone and email, guide customers through bookings, and maintain accurate records while following company guidelines. Prior experience is welcome but not required, and independence with time management is valued.