Travel Support Specialist — Flexible Schedule & Growth

hjbtravels; Vincentown (NJ); Hybrid; USD 21,000 - 30,000; Full time

Job summary

hjbtravels is seeking a motivated Customer Service Representative to support clients in the travel industry. You will assist with inquiries, guide customers through bookings, and ensure a smooth experience from start to finish.

Ideal candidates have strong communication skills, the ability to work independently, and a positive, solution-focused attitude. Training is provided, with flexible options for part- or full-time work within a collaborative team.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience preferred (not required).
• Ability to work independently and manage time effectively.
• Comfortable using computers, email, and online systems.
• Detail-oriented with a positive, solution-focused attitude.
• Interest in the travel industry is a plus.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel planning, reservations, and general questions.
• Provide accurate information regarding destinations, policies, and procedures.
• Maintain clear and professional communication with clients.
• Follow company guidelines and service standards.
• Document interactions and updates as needed.

Skills

Strong communication

Interpersonal skills

Customer service

Independent work

Time management

Travel interest

Tools

Email

Job description

hjbtravels is seeking a motivated Customer Service Representative to support clients in the travel industry. You will assist with inquiries, guide customers through bookings, and ensure a smooth experience from start to finish.

Ideal candidates have strong communication skills, the ability to work independently, and a positive, solution-focused attitude. Training is provided, with flexible options for part- or full-time work within a collaborative team.