Travel Support Specialist (Flexible Schedule)

Hjbtravels

Port Angeles (WA)

Hybrid

USD 20,664 - 30,307

Full time

14 days+

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Benefits offered by this job

Flexible scheduling

Training provided

Growth opportunities

Collaborative team environment

Job summary

Hjbtravels is seeking a detail-oriented Customer Support Specialist to assist clients in the travel industry. This role offers a flexible schedule and a friendly, customer-focused environment. You will respond to inquiries by phone and email, guide customers through bookings, and ensure a smooth experience.

The ideal candidate communicates clearly, manages time efficiently, and is comfortable using computers and online tools. Prior customer service is a plus, but not required.

Qualifications

Strong communication and customer service skills.
Experience in customer service preferred but not required.
Ability to work independently and manage time effectively.
Comfortable using computers, email, and online tools.
Detail-oriented with a solution-focused mindset.
Interest in the travel industry is a plus.

Responsibilities

Respond to customer inquiries via phone and email
Assist clients with travel questions, reservations, and general support
Provide accurate information about destinations, policies, and procedures
Deliver professional, friendly, and consistent customer service
Follow company standards and operational guidelines
Maintain clear documentation of customer interactions

Skills

Communication

Customer service

Independent work

Time management

Detail-oriented

Tech-savvy

Tools

Online tools

Job description

The ideal candidate communicates clearly, manages time efficiently, and is comfortable using computers and online tools. Prior customer service is a plus, but not required.

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