Travel Support Specialist - Flexible Schedule & Growth

Hjbtravels; Hibbing (MN); Hybrid; USD 32,000 - 42,000; Part time

Job summary

Hjbtravels is seeking a Customer Support Specialist with a travel focus to assist clients throughout the booking process. The role emphasizes clear communication, helpful guidance, and delivering a positive customer experience.

Ideal candidates enjoy the travel industry, can work independently, and are comfortable using email and online tools. Flexible scheduling offers part-time or full-time options within a collaborative team environment.

Qualifications

• Clear communication and customer service skills.
• Previous customer service experience preferred but not required.
• Ability to work independently and manage time effectively.
• Comfortable using computers, email, and online tools.
• Detail-oriented with a solution-focused mindset.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel questions, reservations, and general support.
• Provide accurate information about destinations, policies, and procedures.
• Deliver professional, friendly, and consistent customer service.
• Maintain clear documentation of customer interactions.

Skills

Strong communication

Customer service

Independent work

Time management

Tools

Email

Online tools

Job description

Hjbtravels is seeking a Customer Support Specialist with a travel focus to assist clients throughout the booking process. The role emphasizes clear communication, helpful guidance, and delivering a positive customer experience.

Ideal candidates enjoy the travel industry, can work independently, and are comfortable using email and online tools. Flexible scheduling offers part-time or full-time options within a collaborative team environment.