Travel Support Specialist — Flexible Schedule & Growth

Hjbtravels; Huntersville (NC); Hybrid; USD 2,066,400 - 3,030,720; Part time

Benefits offered by this job

Flexible scheduling

Training and ongoing support

Growth opportunities within travel

Collaborative team environment

Job summary

Hjbtravels is seeking a detail-oriented Customer Support Specialist for the travel industry. The role involves assisting clients with travel inquiries, guiding them through bookings, and delivering a positive experience.

Responsibilities include responding to inquiries, handling reservations, and maintaining clear documentation. Ideal candidates excel in communication, teamwork, and time management, with an interest in travel.

Qualifications

• Strong communication and customer service skills are required.
• Previous customer service experience is preferred but not required.
• Ability to work independently and manage time effectively.
• Comfortable using computers, email, and online tools.
• Detail-oriented with a solution-focused mindset.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel questions, reservations, and general support.
• Provide accurate information about destinations, policies, and procedures.
• Deliver professional, friendly, and consistent customer service.

Skills

Strong communication

Customer service

Time management

Independence

Detail-oriented

Tools

Email

Online tools

Computers

Job description

Hjbtravels is seeking a detail-oriented Customer Support Specialist for the travel industry. The role involves assisting clients with travel inquiries, guiding them through bookings, and delivering a positive experience.

Responsibilities include responding to inquiries, handling reservations, and maintaining clear documentation. Ideal candidates excel in communication, teamwork, and time management, with an interest in travel.