Travel Support Specialist - Flexible Hours & Growth

Hjbtravels; Columbus (OH); On-site; USD 19,286 - 30,307; Part time

Benefits offered by this job

Training and ongoing support

Flexible work options

Growth opportunities

Collaborative team environment

Job summary

Hjbtravels seeks a Customer Service Representative to support clients within the travel industry. You will assist with travel planning, guide customers through bookings, and ensure a positive experience from start to finish.

Ideal candidates have strong communication, are detail oriented, and comfortable using computers and email. Customer service experience is a plus, but not required. Flexible scheduling options are available to fit part or full-time work hours.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience preferred (not required).
• Ability to work independently and manage time effectively.
• Comfortable using computers, email, and online systems.
• Detail-oriented with a positive, solution-focused attitude.
• Interest in the travel industry is a plus.

Responsibilities

• Respond to customer inquiries via phone and email
• Assist clients with travel planning, reservations, and general questions
• Provide accurate information regarding destinations, policies, and procedures
• Maintain clear and professional communication with clients
• Follow company guidelines and service standards
• Document interactions and updates as needed

Skills

Communication skills

Customer service experience

Independence

Computer literacy

Detail-oriented

Travel industry interest

Job description

Hjbtravels seeks a Customer Service Representative to support clients within the travel industry. You will assist with travel planning, guide customers through bookings, and ensure a positive experience from start to finish.

Ideal candidates have strong communication, are detail oriented, and comfortable using computers and email. Customer service experience is a plus, but not required. Flexible scheduling options are available to fit part or full-time work hours.