Travel Support Specialist — Flexible Schedule & Growth

Hjbtravels; Plano (TX); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

Flexible scheduling

Training provided

Job summary

Hjbtravels is seeking a Customer Service Representative focused on the travel industry. This role offers a flexible schedule to help clients with travel-related inquiries, reservations, and general support. You’ll handle inquiries by phone and email, provide accurate destination information, and maintain professional communication.

Strong verbal and written communication are essential. No strict experience required, but customer service and ability to work independently are valued.

Qualifications

• Strong verbal and written communication skills.
• Customer service experience preferred, but not required.
• Ability to work independently and manage time effectively.
• Basic computer skills and comfort using online systems.
• Attention to detail with a customer-first mindset.
• Interest in the travel industry is a plus.

Responsibilities

• Handle customer inquiries via phone and email.
• Assist clients with travel questions, reservations, and general support.
• Provide accurate information regarding destinations, policies, and procedures.
• Maintain professional and courteous communication at all times.
• Follow established company processes and service standards.
• Document customer interactions as needed.

Skills

Verbal communication

Written communication

Customer service

Time management

Independence

Attention to detail

Travel interest

Job description

Hjbtravels is seeking a Customer Service Representative focused on the travel industry. This role offers a flexible schedule to help clients with travel-related inquiries, reservations, and general support. You’ll handle inquiries by phone and email, provide accurate destination information, and maintain professional communication.

Strong verbal and written communication are essential. No strict experience required, but customer service and ability to work independently are valued.