Travel Support Specialist — Flexible Hours & Growth

Hjbtravels; York (NE); On-site; USD 32,000 - 45,000; Part time

Benefits offered by this job

Training

Flexible hours

Growth opportunities

Team support

Job summary

Hjbtravels is seeking a motivated Customer Service Representative to support clients in the travel industry. You will handle inquiries, guide customers through bookings, and ensure a positive experience from start to finish.

Ideal candidates have strong communication skills, enjoy helping others, and are eager to learn the travel business. Flexible part-time or full-time hours and a supportive team environment are offered.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience is preferred but not required.
• Ability to work independently and manage time effectively.
• Comfortable using computers, email, and online systems.
• Detail-oriented with a positive, solution-focused attitude.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel planning, reservations, and general questions.
• Provide accurate information regarding destinations, policies, and procedures.
• Maintain clear and professional communication with clients.
• Follow company guidelines and service standards.
• Document interactions and updates as needed.

Skills

Strong communication

Customer service experience

Time management

Computer & email literacy

Attention to detail

Education

High school diploma

Job description

Hjbtravels is seeking a motivated Customer Service Representative to support clients in the travel industry. You will handle inquiries, guide customers through bookings, and ensure a positive experience from start to finish.

Ideal candidates have strong communication skills, enjoy helping others, and are eager to learn the travel business. Flexible part-time or full-time hours and a supportive team environment are offered.