Travel Customer Service Specialist — Flexible Hours

Hjbtravels; Ruidoso Downs (NM); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Training and ongoing support

Flexible work options (part or full)

Growth opportunities

Team environment

Job summary

Hjbtravels is seeking a motivated Customer Service Representative to support clients in the travel industry. You will answer inquiries, assist with bookings, and ensure a positive experience from start to finish.

The role emphasizes strong communication, independent work, and attention to detail, with training and flexible part-time or full-time options to fit your schedule. Growth opportunities within the travel industry are available.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience preferred (not required).
• Ability to work independently and manage time effectively.
• Comfortable using computers, email, and online systems.
• Detail-oriented with a positive, solution-focused attitude.
• Interest in the travel industry is a plus.

Responsibilities

• Respond to customer inquiries via phone and email
• Assist clients with travel planning, reservations, and general questions
• Provide accurate information regarding destinations, policies, and procedures
• Maintain clear and professional communication with clients
• Follow company guidelines and service standards
• Document interactions and updates as needed

Skills

Strong communication

Customer service experience

Independent work

Time management

Computer proficiency

Detail-oriented

Interest in travel industry

Job description

Hjbtravels is seeking a motivated Customer Service Representative to support clients in the travel industry. You will answer inquiries, assist with bookings, and ensure a positive experience from start to finish.

The role emphasizes strong communication, independent work, and attention to detail, with training and flexible part-time or full-time options to fit your schedule. Growth opportunities within the travel industry are available.