Travel Support Agent - Flexible Hours & Growth

Hjbtravels; Naperville (IL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Training and ongoing support

Flexible work options (part or full or

Growth opportunities within travel

Supportive and collaborative team

Job summary

Hjbtravels is seeking a Customer Service Representative to support clients in the travel industry. You will respond to inquiries, assist with travel planning, and guide customers through the booking process to ensure a positive experience from start to finish.

Ideal candidates communicate well, are detail-oriented, and enjoy helping others. Flexible work options (part or full time) are available, with a collaborative team environment and growth opportunities within travel.

Qualifications

• Excellent communication and interpersonal skills.
• Customer service experience preferred but not required.
• Ability to work independently and manage time.
• Proficient with computers, email, and online systems.
• Detail-oriented with a positive, solution-focused attitude.
• Interest in travel industry is a plus.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel planning, reservations, and general questions.
• Provide accurate information regarding destinations, policies, and procedures.
• Maintain clear and professional communication with clients.
• Follow company guidelines and service standards.
• Document interactions and updates as needed.

Skills

Strong communication

Customer service

Time management

Computer skills

Detail-oriented

Interest in travel industry

Tools

Email systems

Job description

Hjbtravels is seeking a Customer Service Representative to support clients in the travel industry. You will respond to inquiries, assist with travel planning, and guide customers through the booking process to ensure a positive experience from start to finish.

Ideal candidates communicate well, are detail-oriented, and enjoy helping others. Flexible work options (part or full time) are available, with a collaborative team environment and growth opportunities within travel.