Travel Customer Support Specialist | Flexible Hours

Hjbtravels; Arlington Heights (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Training and ongoing support

Flexible work options

Growth opportunities

Job summary

Hjbtravels is seeking a motivated Customer Service Representative to support clients in the travel industry. You will assist with travel-related inquiries, guide customers through bookings, and ensure a positive experience from start to finish.

We offer training and ongoing support, with flexible work options (part or full time) and growth opportunities within the travel industry. The team is collaborative and supportive.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience preferred (not required).
• Ability to work independently and manage time effectively.
• Comfortable using computers, email, and online systems.
• Detail-oriented with a positive, solution-focused attitude.
• Interest in the travel industry is a plus.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel planning, reservations, and general questions.
• Provide accurate information regarding destinations, policies, and procedures.
• Maintain clear and professional communication with clients.
• Follow company guidelines and service standards.
• Document interactions and updates as needed.

Skills

Strong communication

Customer service experience

Independent work

Computer literacy

Detail oriented

Interest in travel industry

Job description

Hjbtravels is seeking a motivated Customer Service Representative to support clients in the travel industry. You will assist with travel-related inquiries, guide customers through bookings, and ensure a positive experience from start to finish.

We offer training and ongoing support, with flexible work options (part or full time) and growth opportunities within the travel industry. The team is collaborative and supportive.