Travel Care Specialist — Flexible Hours & Growth

Hjbtravels; Fergus Falls (MN); On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

Training & support

Flexible work options

Growth opportunities

Collaborative team

Job summary

Hjbtravels is seeking a Customer Service Representative to support clients within the travel industry. You will assist clients with travel inquiries, provide guidance throughout the booking process, and ensure a positive experience from start to finish.

The role emphasizes strong communication and the ability to work independently or with a team. Training and ongoing support are provided, with flexible part-time or full-time options.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience preferred (not required).
• Ability to work independently and manage time effectively.
• Detail-oriented with a positive, solution-focused attitude.
• Interest in the travel industry is a plus.

Responsibilities

• Respond to customer inquiries via phone and email
• Assist clients with travel planning, reservations, and general questions
• Provide accurate information regarding destinations, policies, and procedures
• Maintain clear and professional communication with clients
• Follow company guidelines and service standards
• Document interactions and updates as needed

Skills

Strong communication

Interpersonal skills

Time management

Detail oriented

Travel interest

Job description

Hjbtravels is seeking a Customer Service Representative to support clients within the travel industry. You will assist clients with travel inquiries, provide guidance throughout the booking process, and ensure a positive experience from start to finish.

The role emphasizes strong communication and the ability to work independently or with a team. Training and ongoing support are provided, with flexible part-time or full-time options.