Travel Support Specialist - Flexible Hours & Growth

Hjbtravels; Portland (OR); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Training and ongoing support

Flexible work options

Growth opportunities

Team environment

Job summary

Hjbtravels is seeking a motivated Customer Service Representative to support clients in the travel industry. You will respond to inquiries, guide customers through bookings, and ensure a positive experience from start to finish.

Ideal candidates possess strong communication skills and comfort with computers and online systems. Training and flexible work options (part or full time) are offered in a collaborative team environment.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience preferred (not required).
• Ability to work independently and manage time effectively.
• Comfortable using computers, email, and online systems.
• Detail-oriented with a positive, solution-focused attitude.
• Interest in the travel industry is a plus.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel planning, reservations, and general questions.
• Provide accurate information regarding destinations, policies, and procedures.
• Maintain clear and professional communication with clients.
• Follow company guidelines and service standards.
• Document interactions and updates as needed.

Skills

Strong communication

Interpersonal skills

Detail-oriented

Computer literacy

Time management

Job description

Hjbtravels is seeking a motivated Customer Service Representative to support clients in the travel industry. You will respond to inquiries, guide customers through bookings, and ensure a positive experience from start to finish.

Ideal candidates possess strong communication skills and comfort with computers and online systems. Training and flexible work options (part or full time) are offered in a collaborative team environment.