Travel Support Specialist - Flexible Hours

Excitingtravelnow; Austin (TX); Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Training and ongoing support

Flexible work options

Job summary

Excitingtravelnow is seeking a motivated Customer Service Representative to assist clients in the travel industry. You will respond to inquiries by phone and email, guide customers through bookings, and ensure a positive experience from start to finish.

The role emphasizes clear communication, independent time management, and comfort with online systems. Flexible to part- or full-time work, with opportunities for growth within travel.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience preferred (not required).
• Ability to work independently and manage time effectively.
• Comfortable using computers, email, and online systems.
• Detail-oriented with a positive, solution-focused attitude.
• Interest in the travel industry is a plus.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel planning, reservations, and general questions.
• Provide accurate information regarding destinations, policies, and procedures.
• Maintain clear and professional communication with clients.
• Follow company guidelines and service standards.
• Document interactions and updates as needed.

Skills

Strong communication and interpersonal

Customer service experience

Independent work

Computers & email

Detail-oriented

Interest in travel industry

Job description

Excitingtravelnow is seeking a motivated Customer Service Representative to assist clients in the travel industry. You will respond to inquiries by phone and email, guide customers through bookings, and ensure a positive experience from start to finish.

The role emphasizes clear communication, independent time management, and comfort with online systems. Flexible to part- or full-time work, with opportunities for growth within travel.