Travel Customer Advocate — Flexible Hours & Growth

Excitingtravelnow; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Training

Flexible schedule

Growth opportunities

Collaborative team

Job summary

Excitingtravelnow is seeking a motivated Customer Service Representative to support clients in the travel industry. You will handle inquiries, guide customers through the booking process, and ensure a positive experience from start to finish.

The role emphasizes strong communication, independence, and the ability to work with computers, email, and online systems. Flexible part- or full-time options are available, with training and growth opportunities inside a collaborative team.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience preferred (not required).
• Ability to work independently and manage time effectively.
• Comfortable using computers, email, and online systems.
• Detail-oriented with a positive, solution-focused attitude.
• Interest in the travel industry is a plus.

Responsibilities

• Respond to customer inquiries via phone and email
• Assist clients with travel planning, reservations, and general questions
• Provide accurate information regarding destinations, policies, and procedures
• Maintain clear and professional communication with clients
• Follow company guidelines and service standards
• Document interactions and updates as needed

Skills

Communication skills

Interpersonal skills

Independent work

Computer literacy

Detail oriented

Interest in travel industry

Tools

Email and online systems

Job description

Excitingtravelnow is seeking a motivated Customer Service Representative to support clients in the travel industry. You will handle inquiries, guide customers through the booking process, and ensure a positive experience from start to finish.

The role emphasizes strong communication, independence, and the ability to work with computers, email, and online systems. Flexible part- or full-time options are available, with training and growth opportunities inside a collaborative team.