Travel Booking & Support Specialist (Flexible Schedule)

Hjbtravels; Akron (OH); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Flexible scheduling

Training provided

Advancement opportunities

Job summary

A Customer Service Representative in the Travel Industry is sought for a flexible schedule. The role supports clients with travel inquiries, bookings, and general assistance to ensure a positive experience.

Strong communication and professionalism are essential as you handle inquiries via phone and email. Experience in customer service is preferred, with the ability to work independently and manage time effectively.

Qualifications

• Strong verbal and written communication skills.
• Customer service experience preferred, but not required.
• Ability to work independently and manage time effectively.
• Basic computer skills and comfort using online systems.
• Attention to detail and a customer-first mindset.
• Interest in the travel industry is a plus.

Responsibilities

• Handle customer inquiries via phone and email
• Assist clients with travel questions, reservations, and general support
• Provide accurate information regarding destinations, policies, and procedures
• Maintain professional and courteous communication at all times
• Follow established company processes and service standards
• Document customer interactions as needed

Skills

Verbal communication

Written communication

Customer service

Independence

Time management

Basic IT skills

Attention to detail

Interest in travel

Job description

A Customer Service Representative in the Travel Industry is sought for a flexible schedule. The role supports clients with travel inquiries, bookings, and general assistance to ensure a positive experience.

Strong communication and professionalism are essential as you handle inquiries via phone and email. Experience in customer service is preferred, with the ability to work independently and manage time effectively.