Travel Customer Support Specialist - Flexible Hours

Hjbtravels; Northfield (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Training & support

Flexible schedule

Growth opportunities

Collaborative team

Job summary

Hjbtravels is seeking a motivated Customer Service Representative to support clients in the travel industry. You will handle travel-related inquiries, guide customers through bookings, and ensure a positive experience from start to finish.

The role emphasizes strong communication, independent time management, and comfort with emails and online systems. Training, support, and growth opportunities are provided within a collaborative team environment.

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience preferred (not required).
• Ability to work independently and manage time effectively.
• Comfortable using computers, email, and online systems.
• Detail-oriented with a positive, solution-focused attitude.
• Interest in the travel industry is a plus.

Responsibilities

• Respond to customer inquiries via phone and email.
• Assist clients with travel planning, reservations, and general questions.
• Provide accurate information regarding destinations, policies, and procedures.
• Maintain clear and professional communication with clients.
• Follow company guidelines and service standards.
• Document interactions and updates as needed.

Skills

Strong communication

Customer service experience

Time management

Computer literacy

Detail-oriented

Travel interest

Job description

Hjbtravels is seeking a motivated Customer Service Representative to support clients in the travel industry. You will handle travel-related inquiries, guide customers through bookings, and ensure a positive experience from start to finish.

The role emphasizes strong communication, independent time management, and comfort with emails and online systems. Training, support, and growth opportunities are provided within a collaborative team environment.