Travel Security Service Technician – Fire & Access Control

Convergint Technologies LLC; Centennial (CO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plan

401K Matching Plan

Paid holidays

Vehicle reimbursement

Tuition reimbursement

Job summary

Convergint is seeking a Security Service Technician to service and support existing customers, respond to service calls, and handle maintenance and small projects. The role requires frequent travel to Cheyenne, WY, and involves diagnosing and repairing access control and electronic security systems while delivering excellent customer service.

You will install projects, complete service reports, and work with a dynamic team dedicated to growth and customer satisfaction.

Qualifications

• 5-7 years servicing, integrating, and programming access control systems.
• Valid driver’s license with a clean driving record.
• Ability to travel locally to jobsites on a regular basis.

Responsibilities

• Respond to routine and non-routine customer service calls, maintenance calls, and emergency after-hours service.
• Diagnose, troubleshoot, repair, and replace defective parts; debug systems for routine problems.
• Install projects as necessary and ensure accurate service reports for invoicing and cost tracking.
• Complete detailed service reports to enable accurate invoicing and job cost tracking.
• Maintain strong troubleshooting skills to fix problems in malfunctioning equipment or software.

Skills

Customer focus

Technical troubleshooting

Communication skills

Self-motivation

Education

High School/GED or equivalent experience

Tools

Milestone

Genetec

AMAG

Lenel

CCURE

S2 Intrusion

DMP

Bosch

Job description

Convergint is seeking a Security Service Technician to service and support existing customers, respond to service calls, and handle maintenance and small projects. The role requires frequent travel to Cheyenne, WY, and involves diagnosing and repairing access control and electronic security systems while delivering excellent customer service.

You will install projects, complete service reports, and work with a dynamic team dedicated to growth and customer satisfaction.