Security Systems Technician – Fire & Access Control

Convergint; Phoenix (AZ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plan

Life insurance & Disability Plan

401K Matching Plan

Vehicle reimbursement plan or company-

Tuition reimbursement

Job summary

Convergint is seeking a Security Service Technician to join a dynamic team in Phoenix, AZ. The role emphasizes diagnosing, repairing, and upgrading electronic security and building automation systems while providing world-class customer service.

We value integrity, growth, and a collaborative culture. The position offers full-time hours, a strong benefits package, and opportunities for career advancement within a global leader in security services.

Qualifications

• Develops exceptional customer focus and handles pressure while meeting customer needs.
• Gathers and applies technical skills for building automation, fire alarm & electronic security systems.
• Develops basic programming skills and demonstrates troubleshooting ability.
• Exhibits solid mechanical and electrical aptitude with hand tools.
• Proficient in MS Office (Outlook, Word, Excel).

Responsibilities

• Respond to routine and non-routine service calls, maintenance and after-hours emergencies with timeliness.
• Diagnose, troubleshoot, repair, replace parts and upgrade systems as needed.
• Prepare detailed service reports for invoicing and cost tracking.
• Collaborate with team on larger projects and system upgrades.
• Ensure compliance with safety and regulatory requirements.

Skills

Customer focus

Troubleshooting

Mechanical aptitude

Electrical aptitude

MS Office

Education

High School/GED

Tools

Lenel

Genetec

Job description

Convergint is seeking a Security Service Technician to join a dynamic team in Phoenix, AZ. The role emphasizes diagnosing, repairing, and upgrading electronic security and building automation systems while providing world-class customer service.

We value integrity, growth, and a collaborative culture. The position offers full-time hours, a strong benefits package, and opportunities for career advancement within a global leader in security services.