Travel‑Ready Field Service Engineer – 3D Printers

3D Systems; Rock Hill (SC); On-site; USD 85,962,000 - 103,155,000; Full time

Benefits offered by this job

Competitive pay

401(k) with match

Health & wellness benefits

Paid holidays & PTO

Global team

Job summary

3D Systems is seeking a Field Service Engineer to ensure optimal operation of 3D printer hardware at customer sites across the United States. This field-based role requires travel to customer locations and living within 50 miles of a major airport, with a comprehensive benefits package and strong development programs.

The position emphasizes hands-on installation, relocation, repair, and preventative maintenance, supported by a global team and innovative culture.

Qualifications

• High school diploma required; AA degree from a technical school or related; Military training preferred.

Responsibilities

• Perform equipment repairs for customers, demonstrating familiarity with the warranty and contract status of each customer.
• Comprehend and analyze unique customer configurations, including materials and software.
• Assess customers' proficiency, capability, and willingness to perform self-maintenance.
• Execute preventive maintenance tasks as directed by the Service Manager.
• Recognize and appreciate the overall business value of customers to 3D Systems.
• Acknowledge the significance of the Customer Service Engineer's (CSE) role in enhancing customer experience.

Skills

Troubleshooting

Installation & repair

Electrical & mechanical

Education

High school diploma

AA degree / technical training

Military training preferred

Job description

3D Systems is seeking a Field Service Engineer to ensure optimal operation of 3D printer hardware at customer sites across the United States. This field-based role requires travel to customer locations and living within 50 miles of a major airport, with a comprehensive benefits package and strong development programs.

The position emphasizes hands-on installation, relocation, repair, and preventative maintenance, supported by a global team and innovative culture.