Travel POS Systems Engineer

F3 Technologies; Austin (TX); Remote; USD 32,000 - 37,000; Full time

Benefits offered by this job

Unlimited PTO

Health, dental, vision, and life ins.

401(k) with employer match

Paid holidays and parental leave

Company phone, laptop, and tools

Job summary

F3 Technologies, Inc. is seeking a field service technician to travel across the United States or Canada to install, maintain, and repair POS systems at customer sites. You will also perform remote installations and provide on-site support as needed.

The role requires heavy travel, weekend work, and flexibility for early mornings and extended shifts. You will train customers, lead go-live activities, and coordinate with dispatch to manage itineraries.

Qualifications

• Must be 21+ years of age.
• Willingness to travel up to a full week with overnight stays.
• Ability to work four weekend days per month and irregular hours.
• Valid driver's license and driving record meeting company requirements.
• Passport with ability to travel internationally and TSA/REAL ID compliant ID.

Responsibilities

• Travel continuously Monday through Friday to customer sites across the United States or Canada to install, maintain, replace, and repair Point of Sale systems in person.
• Install, maintain, replace, and repair POS systems with customer sites remotely, as assigned.
• Troubleshoot technical issues and provide timely and effective solutions.
• Lead high-level customer engagement during training, go-live, and troubleshooting services.
• Partner with scheduling and dispatch to manage travel itineraries, and adapt quickly to delays, itinerary changes, and same-day reassignments.
• Transport, safeguard, and track company equipment, tools, and inventory while traveling.
• Submit accurate and timely expense reports and receipts in accordance with travel guidelines.
• Maintain accurate records of work performed and parts used, including documentation.
• Communicate with customers and team members professionally and courteously.
• Adhere to safety standards and protocols at all times, including while traveling.

Skills

Travel readiness

Customer engagement

Organizational skills

Communication skills

Safety consciousness

Education

High School Diploma or equivalent

Job description

F3 Technologies, Inc. is seeking a field service technician to travel across the United States or Canada to install, maintain, and repair POS systems at customer sites. You will also perform remote installations and provide on-site support as needed.

The role requires heavy travel, weekend work, and flexibility for early mornings and extended shifts. You will train customers, lead go-live activities, and coordinate with dispatch to manage itineraries.