Travel Plaza Shift Leader — Flexible Schedules

Applegreen Travel Plazas; Commerce City (CO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible schedules

Paid time off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA is seeking a dedicated Shift Supervisor to lead on-site teams at our Welcome Centers Central Services. You will ensure exceptional customer service, supervise daily duties, and uphold brand standards and food safety requirements.

The role requires cash handling experience, the ability to train new team members, and strong communication with customers and coworkers. You must be available for a flexible schedule including days, nights, weekends and holidays.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete opening, daily and closing procedures.
• Operate POS and process payments following policies.
• Ensure proper food handling, labeling, stocking and temperature checks.
• Perform kitchen tasks such as prep, cooking, packaging and cleaning.
• Stock, clean and sanitize workstation and equipment.
• Cross-sell and up-sell products.
• Maintain knowledge of plaza products and services.
• Train new team members.
• Follow brand standards and company policies.
• Inform leadership of observations or problems and assist as needed.
• Execute additional tasks as assigned.

Skills

Cash handling

Customer service

Leadership

Job description

Applegreen USA is seeking a dedicated Shift Supervisor to lead on-site teams at our Welcome Centers Central Services. You will ensure exceptional customer service, supervise daily duties, and uphold brand standards and food safety requirements.

The role requires cash handling experience, the ability to train new team members, and strong communication with customers and coworkers. You must be available for a flexible schedule including days, nights, weekends and holidays.