Travel Operations & Contracts Coordinator

Travel + Leisure Co.; Orlando (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Paid time off (PTO)

Job summary

Travel + Leisure Co. seeks an Administrative Coordinator to handle tour reception, gifting and contract processing in line with SOPs. You will greet guests professionally and support Sales and Marketing teams.

Responsibilities include data entry into CRS/Epiphany, preparing contracts, balancing cash and site stats, and maintaining owner information under PII and PCI standards. Requires high school diploma and 1 year office and customer service experience.

Qualifications

• One year of general office experience
• One year of customer service experience
• High School Diploma
• Experience with CRS/EPNY preferred

Responsibilities

• Greet and qualify touring guests, collect and verify guest information, assign tours to Sales Agents.
• Provide professional guest service, answer phones, and assist owners with contract questions.
• Distribute premiums at presentation closure and reconcile daily gifts, tours, and contracts.

Skills

Customer service

General office

Education

High School Diploma

Tools

CRS/EPNY

MS Word

MS Excel

MS Outlook

Job description

Travel + Leisure Co. seeks an Administrative Coordinator to handle tour reception, gifting and contract processing in line with SOPs. You will greet guests professionally and support Sales and Marketing teams.

Responsibilities include data entry into CRS/Epiphany, preparing contracts, balancing cash and site stats, and maintaining owner information under PII and PCI standards. Requires high school diploma and 1 year office and customer service experience.