Travel Operations Analyst — Federal Programs (DC)

Harkcon; Washington; Hybrid; USD 85,000 - 90,000; Full time

Job summary

Harkcon is seeking a Management Analyst to provide high-level administrative and operational support to the Travel Support Team within the NNSA's Office of Business Solutions in Washington, DC. The role requires a Bachelor’s degree and at least 5 years of professional experience in a fast-paced federal environment.

The candidate will handle travel policy inquiries, train staff on travel systems, and manage travel documentation in Concur, FTMS, and MyServices, coordinating with DOS and other

Qualifications

• Bachelor’s degree and a minimum of 5 years of relevant professional experience.
• Must be able to obtain and maintain a favorable Public Trust determination.
• Experience with Microsoft Office applications, especially Excel, Outlook, and Word, and the ability to work independently.

Responsibilities

• Receive and respond to calls, emails, DAYS inquiries, and travel portal tickets regarding travel policies and issues.
• Provide staff training on travel-related topics and electronic travel systems.
• Research and follow up on travel authorizations and vouchers that fail audits to resolve issues.

Skills

Microsoft Office suite

Strong organizational skills

Strong communication

Problem-solving

Document management

Education

Bachelor’s degree

Tools

Concur

FTMS

MyServices

STARS

Citibank travel portal

Job description

Harkcon is seeking a Management Analyst to provide high-level administrative and operational support to the Travel Support Team within the NNSA's Office of Business Solutions in Washington, DC. The role requires a Bachelor’s degree and at least 5 years of professional experience in a fast-paced federal environment.

The candidate will handle travel policy inquiries, train staff on travel systems, and manage travel documentation in Concur, FTMS, and MyServices, coordinating with DOS and other