Travel Support Analyst – Federal Programs (Remote-Eligible)

Harkcon; Washington (District of Columbia); Hybrid; USD 85.000 - 90.000; Vollzeit

Zusammenfassung

Harkcon, Inc. in Washington, DC, seeks a Management Analyst to provide high-level administrative and operational support to the Travel Support Team within the National Nuclear Security Administration's Office of Business Solutions in Washington, DC.

The role involves travel policy guidance, training staff on electronic travel systems, and ensuring accurate processing and reporting of travel documents. The position requires a Bachelor's degree and a minimum of 5 years of experience, with strong

Qualifikationen

• Bachelor’s degree and a minimum of 5 years of relevant professional experience.
• Must be able to obtain and maintain a favorable Public Trust.
• Proficiency with Microsoft Office applications, especially Excel, Outlook, and Word.
• Experience in a fast-paced, policy-driven environment.

Aufgaben

• Receive and respond to calls, emails, and travel portal inquiries.
• Provide travel-related training on electronic travel systems.
• Research and resolve travel authorizations and vouchers.
• Prepare travel documentation and enter information into Concur, FTMS, and MyServices.
• Prepare travel reports using Concur, FTMS, MyServices, STARS, and CitiTravel portal.
• Coordinate country clearances and approvals in FTMS.
• Develop and update standard operating procedures for travel processes.
• Assist government travel card holders with reconciliation and PIN resets.
• Provide onsite client support at NNSA Headquarters, Washington, DC, and coordinate with related teams.
• Lead team coordination to manage travel workload and daily issues.

Kenntnisse

Strong organizational skills

Strong communication skills

Strong problem-solving skills

Documentation management

Ausbildung

Bachelor's degree

Tools

Excel

Outlook

Word

Concur

FTMS

MyServices

Jobbeschreibung

Harkcon, Inc. in Washington, DC, seeks a Management Analyst to provide high-level administrative and operational support to the Travel Support Team within the National Nuclear Security Administration's Office of Business Solutions in Washington, DC.

The role involves travel policy guidance, training staff on electronic travel systems, and ensuring accurate processing and reporting of travel documents. The position requires a Bachelor's degree and a minimum of 5 years of experience, with strong