Travel Support Analyst: Federal Programs (DC)

Harkcon, Inc.; Washington (District of Columbia); Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

Harkcon, Inc. is seeking a Management Analyst to provide high-level administrative and operational support to the Travel Support Team within the National Nuclear Security Administration's (NNSA) Office of Business Solutions in Washington, DC.

The team delivers travel-related support across NNSA. The position requires a Bachelor’s degree and at least 5 years of relevant experience, with onsite work in Washington, DC and the ability to obtain a favorable Public Trust determination.

Qualifikationen

• Bachelor’s degree required.
• Minimum of 5 years of relevant professional experience in administrative, operational, analytical, or program support.
• Must be able to obtain and maintain a favorable Public Trust determination.
• Proficient in MS Excel, Outlook, and Word.
• Experience with federal travel systems preferred.
• Ability to work onsite in Washington, DC.

Aufgaben

• Receive and respond to calls, emails, DAYS inquiries, and travel portal tickets on travel policies and issues.
• Train NNSA staff on travel topics, including electronic travel systems.
• Research and follow up on travel authorizations and vouchers that fail audits to resolve issues.
• Prepare travel documentation and enter information into Concur, FTMS, and MyServices.
• Prepare travel reports using Concur, FTMS, MyServices, STARS, and CitiCard portal.
• Process country clearances through DOS MyServices and coordinate approvals in FTMS.
• Contribute to updating NA-NA-HR SOPs to keep information current.
• Assist government travel cardholders with reports, voucher reconciliation, and PIN resets.
• Provide onsite customer assistance at NNSA Headquarters and coordinate with NA-BS.
• Lead team coordination to manage contractor travel workload and daily issues.

Kenntnisse

MS Office proficiency

Analytical skills

Communication skills

Onsite work readiness

Ausbildung

Bachelor's degree

Tools

Concur

FTMS

MyServices

Citibank travel card portal

Jobbeschreibung

Harkcon, Inc. is seeking a Management Analyst to provide high-level administrative and operational support to the Travel Support Team within the National Nuclear Security Administration's (NNSA) Office of Business Solutions in Washington, DC.

The team delivers travel-related support across NNSA. The position requires a Bachelor’s degree and at least 5 years of relevant experience, with onsite work in Washington, DC and the ability to obtain a favorable Public Trust determination.