Travel & Notary Services Specialist — Retail & Sales

AAA Auto Club Enterprises; Alhambra (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Health coverage

401(K) saving plans with company match

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA Auto Club Enterprises in California is seeking a customer-service oriented associate for branch roles in sales and service. You will greet members, determine needs, and provide Legendary Service while handling DMV, notary services, travel planning, and reservations.

You will meet sales/service goals for AAA products, process payments, and assist with notary licensing as required. The role requires weekday hours with Saturdays per branch requirements, and local travel when necessary.

Qualifications

• Experience in retail sales, banking or similar customer service/sales environment.
• Proven ability to exceed assigned sales or service quality goals.
• Must be able to obtain and maintain valid notary license as required.
• Experience with Microsoft Office basics.

Responsibilities

• Greeting all members and customers, determine their need and provide Legendary Service.
• Provide DMV vehicle license, registration and notary services as required.
• Reach sales and service goals (and earn incentives!) for multiple AAA products and services.
• Preparing and providing TripTik travel routes, marked road maps, tour books, and other travel-related materials.
• Issue passport photos
• Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer
• Make hotel and car rental reservations for members and provide travel destination information
• Experience in retail sales, banking or similar customer service/sales environment
• Proven ability to exceed assigned sales or service quality goals
• Must be able to obtain and maintain valid notary license as required
• Experience with Microsoft Office basics
• Must be available to work Monday through Friday during office hours, and Saturdays in accordance with branch requirements.
• Ability to travel locally when necessary
• A high school diploma or GED
• For offices that offer notary services, Notary Public must be obtained within 1 Year.

Skills

Customer service

Sales skills

Cash handling

Microsoft Office basics

Education

High school diploma or GED

Notary license (within 1 year)

Job description

AAA Auto Club Enterprises in California is seeking a customer-service oriented associate for branch roles in sales and service. You will greet members, determine needs, and provide Legendary Service while handling DMV, notary services, travel planning, and reservations.

You will meet sales/service goals for AAA products, process payments, and assist with notary licensing as required. The role requires weekday hours with Saturdays per branch requirements, and local travel when necessary.