Sales & Service Specialist - Notary & Travel Concierge

ACSC Auto Club Of Southern Calif; Los Alamitos (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Health coverage

401K with company match

Pension

Tuition assistance

Floating holidays

PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises is hiring a Retail Service Specialist to join its branch network. You will greet members, upsell AAA products, provide notary and DMV services, and process payments while delivering legendary service and teamwork.

The role offers incentives based on performance, with starting pay between $22 and $23 per hour, and a comprehensive benefits package including health coverage, a 401(k) plan with company match, and paid time off.

Qualifications

• Experience in retail sales or customer service role.
• Ability to exceed sales or service quality goals.
• Notary license as required by location or within 1 year.
• Proficiency with Microsoft Office basics.
• Available to work Monday–Friday and Saturdays as per branch needs.
• Must be able to travel locally and possess a HS diploma or GED.

Responsibilities

• Greet members and customers, determine needs, and deliver legendary service.
• Provide DMV license, registration and notary services as required.
• Reach sales and service goals and participate in incentives.
• Prepare travel materials and provide travel information to members.
• Issue passport photos and handle payments with receipts and cash balance.
• Make hotel/car rental reservations and provide destination information.

Skills

Retail sales experience

Customer service

Notary license (within 1 year)

Education

High school diploma or GED

Notary Public license (within 1 year)

Tools

Microsoft Office

Job description

Auto Club Enterprises is hiring a Retail Service Specialist to join its branch network. You will greet members, upsell AAA products, provide notary and DMV services, and process payments while delivering legendary service and teamwork.

The role offers incentives based on performance, with starting pay between $22 and $23 per hour, and a comprehensive benefits package including health coverage, a 401(k) plan with company match, and paid time off.