Travel & Notary Concierge — Retail Service Pro

AAA; Huntington Beach (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Health coverage

401(K) with company match

Pension

Tuition assistance

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises seeks a Retail Service Specialist to thrive in a sales and service environment, cross-selling AAA products and delivering legendary service. The role involves assisting members with DMV-related services, travel planning, and notary duties as needed.

Candidates should have retail or customer service experience, be able to meet sales goals, and possess a Notary license where required. This on-site position requires weekday hours and occasional local travel.

Qualifications

• Experience in retail sales or similar customer service environment.
• Proven ability to exceed sales or service quality goals.
• Must obtain and maintain Notary license as required.
• Experience with Microsoft Office basics.

Responsibilities

• Greet members and customers, determine needs and provide Legendary Service.
• Provide DMV license, registration and notary services as required.
• Reach sales and service goals for multiple AAA products and services.
• Prepare travel materials and provide TripTik routing and travel information.
• Issue passport photos and handle payments with accurate receipts; balance cash drawer.
• Make hotel and car rental reservations and provide travel destination information.

Skills

Retail sales

Customer service

Notary license

Microsoft Office

Not available to work

Travel locally

Education

High school diploma or GED

Job description

Auto Club Enterprises seeks a Retail Service Specialist to thrive in a sales and service environment, cross-selling AAA products and delivering legendary service. The role involves assisting members with DMV-related services, travel planning, and notary duties as needed.

Candidates should have retail or customer service experience, be able to meet sales goals, and possess a Notary license where required. This on-site position requires weekday hours and occasional local travel.