Travel MedTech Field Service Technician: Device Upgrades

IQVIA; Carlsbad (CA); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Travel required

No medical benefits

Job summary

IQVIA is seeking MedTech Field Service Technicians and Engineers to lead a team installing, updating and servicing medical devices, including infusion pumps and batteries, in hospitals across the United States, with a focus on delivering exceptional customer service.

This 100% travel role requires regional and national travel, a valid driver's license, and the ability to sit/stand for long periods while lifting up to 70 pounds.

Qualifications

• Associate degree or equivalent military/technical training; 3–5 years field experience.
• Strong computer skills; troubleshoot setup and issues remotely across software tools.
• Professional business acumen and effective communication skills required.
• Self-motivated; able to work independently or in a team.
• Strong time management and organizational skills for on-time project completion.
• Active and unrestricted driver license with a personal vehicle for local work.
• Ability to sit/stand for long periods and lift up to 70 pounds.
• Must clear hospital vendor credentialing; immunization requirements may apply.

Responsibilities

• Provide ongoing communication and customer support to on-site hospital staff.
• Organize, test, update medical devices; install and configure hardware, software, and network products.
• Conduct routine checks and record data from product tests after installation and configuration.
• Document and submit daily data while maintaining high-quality documentation.
• Travel locally, regionally, and nationally; 40+ hour weeks with possible overtime.

Skills

Customer service

Troubleshooting

Communication

Time management

Team collaboration

Education

Associate degree or military/technical training

Tools

Microsoft Office

Job description

IQVIA is seeking MedTech Field Service Technicians and Engineers to lead a team installing, updating and servicing medical devices, including infusion pumps and batteries, in hospitals across the United States, with a focus on delivering exceptional customer service.

This 100% travel role requires regional and national travel, a valid driver's license, and the ability to sit/stand for long periods while lifting up to 70 pounds.