Travel Medical Front Desk Concierge

Integrity Care Group; Kansas City (MO); On-site; USD 32,000 - 48,000; Full time

Job summary

Integrity Care Group is seeking a Patient Service Specialist to manage front office functions and patient data with a focus on customer service. This role involves HIPAA compliance, insurance verification, co-pay collection, and greeting patients in a busy clinic setting.

Heavy travel throughout the Kansas City area (Tiffany Springs, Liberty, Lee's Summit) is required; mileage reimbursement is provided. Strong data entry, multi-tasking, and teamwork are essential to support efficient patient

Qualifications

• 1-3 years of medical office experience preferred.
• Understanding of medical coding and billing.
• Knowledge of OSHA, HIPAA and blood-borne pathogens regulations.
• Proficiency with PC applications including Internet, Email, and Microsoft Office.
• Experience supervising or training staff is a plus.

Responsibilities

• Greet and assist patients in a polite and timely manner.
• Obtain registration data, insurance information, and photo ID at each encounter.
• Enter patient data into computer system accurately and promptly.
• Verify insurance and collect co-pays, co-insurance, and deductibles.
• Maintain HIPAA compliance and confidentiality of patient and staff information.
• Balance daily charges and safeguard money received.
• Coordinate referrals and manage patient charts and records as needed.
• Assist in scheduling and provider referrals as required.
• Keep lobby clean and stocked with necessary items.
• Support auditing services to ensure proper financial controls.

Skills

Medical office experience

Patient data entry

HIPAA & compliance

Microsoft Office

Customer service

Education

High School Diploma or equivalent

Associates preferred

Tools

Medical office software

Job description

Integrity Care Group is seeking a Patient Service Specialist to manage front office functions and patient data with a focus on customer service. This role involves HIPAA compliance, insurance verification, co-pay collection, and greeting patients in a busy clinic setting.

Heavy travel throughout the Kansas City area (Tiffany Springs, Liberty, Lee's Summit) is required; mileage reimbursement is provided. Strong data entry, multi-tasking, and teamwork are essential to support efficient patient