Field Service Engineer: Water Systems, 70% Travel

Franklin Electric; Hartford (CT); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Paid time off and holidays

Parental leave

On-site café

Job summary

Franklin Electric in the Northeast US seeks a results-driven engineer to train distributor personnel, troubleshoot products, and support installations. This role emphasizes field engagement and customer-facing demonstrations.

Travel 70 percent of the time (up to 50% overnight). You will collect market feedback, prepare reports, and share product insights at events while upholding Franklin Electric's standards.

Qualifications

• Three to five years of related water systems or industry experience (preferred).
• Bachelor’s degree in Business Administration, Computer Technology, Engineering, or a related field — or equivalent relevant experience (required).
• Travels 70 percent of the time, including up to 50 percent overnight travel.

Responsibilities

• Schedules and provides technical training to distributor personnel, contractors, dealers, and/or installers.
• Tests and troubleshoots Franklin Electric products. Supervises and assists at product installations.
• Promotes and represents Franklin Electric products and programs at tradeshows and special events. Conducts product demonstrations as needed.
• Collects and reports marketing information pertaining to competitive products, industry distribution or personnel changes, and customer needs or desires.
• Writes and submits weekly reports, as well as special reports needed to highlight problems at specific sites and/or with certain customers or products.
• Interprets an extensive variety of technical instructions in mathematical or diagram form and deals with several abstract and concrete variables.
• Effectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, the general public, and/or other employees of the organization.

Skills

Training delivery

Technical communication

Travel readiness

Education

Bachelor's degree or equivalent in Business/Engineering/Computer Technology

Job description

Franklin Electric in the Northeast US seeks a results-driven engineer to train distributor personnel, troubleshoot products, and support installations. This role emphasizes field engagement and customer-facing demonstrations.

Travel 70 percent of the time (up to 50% overnight). You will collect market feedback, prepare reports, and share product insights at events while upholding Franklin Electric's standards.