Travel-Driven Account Manager, LTC Pharmacy (IDD)

Pharmerica; Pittsburgh (Allegheny County); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Health/dental/vision/Life insurance

STD/LTD paid by company

Employee discount program

401k

Paid time off

Tuition reimbursement

Non-retail/Closed-door environment

Job summary

PharMerica/Pharmacy Alternatives is recruiting an Account Manager to cultivate and maintain strategic relationships with IDD clients. This role emphasizes retention, upselling opportunities, and ensuring service-level commitments are met across multiple teams.

The ideal candidate has 3+ years in client management or sales in Long-Term Care or related industries and will travel up to PA territory. Monday–Friday schedule with hours that adapt to business needs.

Qualifications

• 3+ years’ experience in client management or sales in Long-Term Care or related industries.

Responsibilities

• Develops retention strategies for PharMerica/Pharmacy Alternatives clients.
• Manages IDD client relationships and coordinates with IDD team.
• Conducts client meetings and documents outcomes.
• Delivers on service-level agreements with internal teams.
• Owns client issue escalation and resolution processes.
• Prepares quarterly business reviews and client engagement materials.
• Provides training on PMC/PAL products and resources to clients.
• Supports upselling of PMC/PAL products and services.
• Ensures a positive experience for the client base.
• Collaborates with clients and management on renewals and pricing discussions.

Skills

Time management

MS Office

Problem solving

Cross-functional collaboration

Team player

Education

Bachelor's Degree in business

MBA

Tools

SalesForce

Axiom

Job description

PharMerica/Pharmacy Alternatives is recruiting an Account Manager to cultivate and maintain strategic relationships with IDD clients. This role emphasizes retention, upselling opportunities, and ensuring service-level commitments are met across multiple teams.

The ideal candidate has 3+ years in client management or sales in Long-Term Care or related industries and will travel up to PA territory. Monday–Friday schedule with hours that adapt to business needs.