Senior Account Manager LTC Pharmacy & IDD Care

Pharmacy Alternatives; Philadelphia (Philadelphia County); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

STD/LTD

Employee discount

401k

Paid time off

Tuition reimbursement

Non-retail environment

Job summary

Pharmacy Alternatives is seeking an experienced Account Manager to deliver on the company’s value proposition for IDD clients under the Director, Account Management. You will cultivate and maintain strategic client relationships, ensuring retention and achieving revenue growth within the territory.

You will partner with IDD, billing, contracting and marketing teams to meet service-level agreements, document meetings, and provide ongoing training and materials to enhance product adoption and

Qualifications

• Bachelor's degree in business or related field required.
• MBA preferred.
• 3+ years in client management or sales in Long-Term Care or related industries.

Responsibilities

• Develop strategies with the Director, Account Management to retain clients.
• Collaborate with the IDD team to manage PharMerica's/Pharmacy Alternatives' clients and customers.
• Conduct and document meetings with assigned clients.
• Escalate and resolve client issues and meet service-level agreements.
• Prepare quarterly business review materials and client engagement call materials as assigned.
• Mentor other associates as needed.

Skills

Time management

Communication

Problem solving

Root cause analysis

Collaboration

Teamwork

Microsoft Office

Education

Bachelor's degree in business or related field

MBA

Tools

Salesforce

Axiom

Job description

Pharmacy Alternatives is seeking an experienced Account Manager to deliver on the company’s value proposition for IDD clients under the Director, Account Management. You will cultivate and maintain strategic client relationships, ensuring retention and achieving revenue growth within the territory.

You will partner with IDD, billing, contracting and marketing teams to meet service-level agreements, document meetings, and provide ongoing training and materials to enhance product adoption and