Senior Client Manager, LTC Pharmacy & IDD Solutions

Pharmacy Alternatives; Pittsburgh (Allegheny County); Presencial; USD 85.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Life insurance

STD/LTD

Employee discount

401k

Paid time off

Tuition reimbursement

Non-retail environment

Descripción de la vacante

Pharmacy Alternatives in Pittsburgh seeks an Account Manager to advance the company’s value proposition for IDD clients under the Director, Account Management. The role emphasizes retention, upselling, and strategic relationships within the PharMerica/Pharmacy Alternatives family.

The position requires 75% travel within Pennsylvania, with flexible hours; a Bachelor’s in business or related field is required, plus 3+ years in client management or sales in Long-Term Care or related industries.

Formación

• Bachelor's Degree in business or related field required.
• 3+ years' experience in client management or sales in Long-Term Care or related industries.
• Experience in IDD, behavioral health, or related sectors preferred.
• Strong communication and presentation skills.

Responsabilidades

• Develop retention strategies for PharMerica/Pharmacy Alternatives' clients.
• Collaborate with the IDD team to manage PharMerica's/Pharmacy Alternatives' clients.
• Conduct and document meetings with assigned clients.
• Deliver on client commitments and meet service-level agreements.
• Own client issue escalation and resolution process.
• Prepare quarterly business review materials and client engagement calls.
• Coach and mentor associates as needed.
• Attend corporate events and trainings as required.

Conocimientos

Client management

Sales

Time management

Microsoft Office

Problem solving

Cross-functional collaboration

Teamwork

Salesforce

Educación

Bachelor's Degree in business or related field

MBA

Herramientas

SalesForce

Axiom

Descripción del empleo

Pharmacy Alternatives in Pittsburgh seeks an Account Manager to advance the company’s value proposition for IDD clients under the Director, Account Management. The role emphasizes retention, upselling, and strategic relationships within the PharMerica/Pharmacy Alternatives family.

The position requires 75% travel within Pennsylvania, with flexible hours; a Bachelor’s in business or related field is required, plus 3+ years in client management or sales in Long-Term Care or related industries.