Travel Customer Support Specialist (Flexible Hours)

hjbtravels; Richmond (NH); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling

Training and advancement

Supportive team environment

Job summary

hjbtravels is seeking a Customer Service Representative to support clients within the travel industry. The role emphasizes clear communication and high-quality service, with flexible scheduling for part-time or full-time work.

You will assist customers with travel-related inquiries, reservations, and general support, ensuring a smooth and positive experience for every client. Ideal candidates have strong verbal and written communication, basic computer skills, and a customer-first mindset.

Qualifications

• Strong verbal and written communication skills.
• Customer service experience preferred, but not required.
• Ability to work independently and manage time effectively.
• Basic computer skills and comfort using online systems.
• Attention to detail and a customer-first mindset.
• Interest in the travel industry is a plus.

Responsibilities

• Handle customer inquiries via phone and email.
• Assist clients with travel questions, reservations, and general support.
• Provide accurate information regarding destinations, policies, and procedures.
• Maintain professional and courteous communication at all times.
• Follow established company processes and service standards.
• Document customer interactions as needed.

Skills

Verbal communication

Written communication

Customer service experience

Time management

Attention to detail

Interest in travel

Job description

hjbtravels is seeking a Customer Service Representative to support clients within the travel industry. The role emphasizes clear communication and high-quality service, with flexible scheduling for part-time or full-time work.

You will assist customers with travel-related inquiries, reservations, and general support, ensuring a smooth and positive experience for every client. Ideal candidates have strong verbal and written communication, basic computer skills, and a customer-first mindset.