Travel Customer Support Specialist - Flexible Scheduling

hjbtravels; Tallahassee (FL, MA); Hybrid; USD 28,000 - 40,000; Part time

Benefits offered by this job

Flexible scheduling

Training & support

Career advancement

Job summary

hjbtravels is seeking a reliable Customer Service Representative to support clients within the travel industry. The role offers flexible scheduling and is ideal for individuals who enjoy helping others and delivering high-quality service.

You will assist customers with travel inquiries, assist with reservations, and ensure a smooth, positive experience for every client. Strong communication skills and a customer-first mindset are essential, with opportunities for career growth in a team-oriented

Qualifications

• Strong verbal and written communication skills.
• Customer service experience preferred, but not required.
• Ability to work independently and manage time effectively.
• Basic computer skills and comfort using online systems.
• Attention to detail and a customer-first mindset.
• Interest in the travel industry is a plus.

Responsibilities

• Handle customer inquiries via phone and email
• Assist clients with travel questions, reservations, and general support
• Provide accurate information regarding destinations, policies, and procedures
• Maintain professional and courteous communication at all times
• Follow established company processes and service standards
• Document customer interactions as needed

Skills

Verbal and written communication

Attention to detail

Time management

Independent work

Basic computer skills

Customer-first mindset

Job description

hjbtravels is seeking a reliable Customer Service Representative to support clients within the travel industry. The role offers flexible scheduling and is ideal for individuals who enjoy helping others and delivering high-quality service.

You will assist customers with travel inquiries, assist with reservations, and ensure a smooth, positive experience for every client. Strong communication skills and a customer-first mindset are essential, with opportunities for career growth in a team-oriented