Travel Customer Support Specialist — Flexible Schedule

Hjbtravels; Columbia (SC); Hybrid; USD 32,000 - 42,000; Part time

Job summary

Hjbtravels in the United States is seeking a Customer Service Representative in the travel industry with a flexible schedule to support clients. You will assist customers with travel inquiries, support the booking process, and help ensure a positive experience for every client.

The role emphasizes clear communication, independent work, and reliable service. Training and ongoing support are provided, with opportunities to grow within the travel field and a team‑oriented environment.

Qualifications

• Excellent verbal and written communication abilities.
• Customer service experience preferred but not required.
• Ability to work independently and manage time effectively.
• Basic computer skills and comfort with online systems.
• Attention to detail and a customer-first mindset.
• Interest in the travel industry is a plus.

Responsibilities

• Handle customer inquiries via phone and email.
• Assist clients with travel questions, reservations, and general support.
• Provide accurate information regarding destinations, policies, and procedures.
• Maintain professional and courteous communication at all times.
• Follow established company processes and service standards.
• Document customer interactions as needed.

Skills

Communication skills

Customer service

Time management

Independent work

Basic computer skills

Job description

Hjbtravels in the United States is seeking a Customer Service Representative in the travel industry with a flexible schedule to support clients. You will assist customers with travel inquiries, support the booking process, and help ensure a positive experience for every client.

The role emphasizes clear communication, independent work, and reliable service. Training and ongoing support are provided, with opportunities to grow within the travel field and a team‑oriented environment.