Trauma-Informed Shelter Support Specialist

The Salvation Army USA Western Territory; Modesto (CA); On-site; USD 21,000 - 25,000; Full time

Job summary

The Salvation Army USA Western Territory in Modesto, CA is seeking an Employee to provide shelter services and help maintain the cleanliness and order of the Shelter building and grounds. You will work under the Shelter Operations Manager to support clients and ensure a safe, respectful environment.

Responsibilities include assisting with guest intakes, trauma-informed care, de-escalation as needed, and completing janitorial tasks across offices, bathrooms, kitchens and sleeping areas.

Qualifications

• High school diploma or equivalent required.
• Experience in social services or substance abuse preferred.
• Experience with disadvantaged populations preferred.
• Experience in janitorial or maintenance preferred.

Responsibilities

• Establish and maintain a safe environment with non-violent communication and intervention.
• Secure shelter guests' personal property at intake and as needed.
• Direct shelter guests in cleaning and caring for sleeping areas.
• Assist with guest intakes and appointments with shelter staff, providing trauma-informed care.
• Monitor and assist guests in laundry and day room areas, de-escalate when necessary.
• Clean and sanitize offices, bathrooms, kitchens, and sleeping areas.
• Maintain, clean, and organize shelter sleeping, dining, office, and surrounding areas.
• Responsible for cleaning and general maintenance of day room, laundry room, and storage areas; assist staff as needed.
• Other related duties as required.

Skills

Coordinate duties

Multitask

Communication

De-escalation

Spanish

Education

High school diploma or equivalent

Social services/substance abuse experience

Disadvantaged populations experience

Janitorial/maintenance experience

Job description

The Salvation Army USA Western Territory in Modesto, CA is seeking an Employee to provide shelter services and help maintain the cleanliness and order of the Shelter building and grounds. You will work under the Shelter Operations Manager to support clients and ensure a safe, respectful environment.

Responsibilities include assisting with guest intakes, trauma-informed care, de-escalation as needed, and completing janitorial tasks across offices, bathrooms, kitchens and sleeping areas.