Shelter Support Specialist

KrocQuincy; La Crosse (WI); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Flexible schedules

Paid time off (vacation, sick, holiday

Employee Assistance Program

Discounts on pet, auto, and home insur

Job summary

The Salvation Army in Wisconsin seeks a shelter supervisor to oversee client intake, security and supportive services in a shelter setting. The role includes supervising staff and volunteers, coordinating with case managers, and ensuring policies are followed to maintain a safe environment.

Responsibilities include intake interviews, room assignments, crisis de-escalation, coordinating food service, and documenting shifts.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Experience working with the homeless population desirable.

Responsibilities

• Conducts intake interviews for new shelter residents.
• Monitors room assignments and distributes basic necessities.
• Provides necessary supervision of shelter and residents, assuring that rules and policies are being followed.
• Assist with client need, refer to case manager as appropriate.
• Provide de-escalation and crisis response.
• Answers telephone calls, taking messages when appropriate.
• Maintain cleanliness of shelter common areas.
• Assist with food service preparations and serving.
• Ensures shift is documented according to procedures.
• Performs room inspections.
• Supervises volunteers, when assigned.

Education

High school diploma or equivalent

Job description

The Salvation Army in Wisconsin seeks a shelter supervisor to oversee client intake, security and supportive services in a shelter setting. The role includes supervising staff and volunteers, coordinating with case managers, and ensuring policies are followed to maintain a safe environment.

Responsibilities include intake interviews, room assignments, crisis de-escalation, coordinating food service, and documenting shifts.