Trauma-Informed Shelter Security Officer

The Salvation Army USA Western Territory; Tustin (CA); Presencial; USD 25.000 - 39.000; Jornada completa

Descripción de la vacante

The Salvation Army USA Western Territory is seeking a security guard to protect shelter guests, staff and volunteers, using de‑escalation and compassionate assistance. You will patrol, monitor entrances, and document incidents to ensure safety in a congregate shelter serving individuals experiencing homelessness.

Qualified candidates will have 1–3 years in security, CPR/First Aid cert, and a willingness to work flexible shifts; bilingual English/Spanish is preferred.

Formación

• Must patrol client sites and interact with the public for 6–8 hours.
• Minimum 1–3 years' security experience, preferably with homeless populations.
• CPR and First Aid certification obtained within 30 days of start date.
• Criminal background check required.

Responsabilidades

• Monitor premises by patrolling and observing CCTV; secure doors, gates and windows.
• Control access for vendors and delivery personnel; sign in/out guests.
• Respond to crises and coordinate with police, fire and EMS when needed.
• Enforce policies and assist shelter staff to ensure guest and facility safety.
• Report incidents to relevant internal or external authorities; maintain records.
• Communicate with shelter staff about guests, visitors and security events.

Conocimientos

Problem Solving/Conflict Resolution

Customer Service

Teamwork

Adaptability

Decision-making

Communication

Bilingual English/Spanish

Educación

High School Diploma or GED

CPR and First Aid certification

Descripción del empleo

The Salvation Army USA Western Territory is seeking a security guard to protect shelter guests, staff and volunteers, using de‑escalation and compassionate assistance. You will patrol, monitor entrances, and document incidents to ensure safety in a congregate shelter serving individuals experiencing homelessness.

Qualified candidates will have 1–3 years in security, CPR/First Aid cert, and a willingness to work flexible shifts; bilingual English/Spanish is preferred.