Shelter Support Specialist – Intake & Security

KrocQuincy; Waterloo (IA); On-site; USD 26,000 - 36,000; Full time

Job summary

The Salvation Army in the United States is seeking a Shelter Monitor Assistant for the Men’s Shelter to support the Emergency Shelter Director. Responsibilities include intake of residents, room assignment, and maintaining a secure, clean environment in a Christian setting.

Core duties cover supervision, compliance with rules, communications, basic office tasks, and coordination of volunteers. Requires a high school diploma and 1 year of related experience.

Qualifications

• High School Diploma or equivalent required, with at least 1 year of related experience.
• Ability to handle confidential matters and maintain privacy.
• Must pass all applicable background checks and possess a valid driver’s license.

Responsibilities

• Conduct intake interview of incoming residents into the shelter.
• Assign a proper room; distribute bedding and personal care items.
• Provide supervision of shelter and residents; enforce rules and policies.
• Answer phone calls and take messages as appropriate.
• General cleaning and prepare coffee; oversee breakfast preparation and cleanup.
• Administer breathalyzer tests and review logbooks.
• Perform room inspections and enforce cleaning rules.
• Distribute medications as needed and ensure overall cleanliness of shelter areas.
• Supervise volunteers and community service workers as assigned.
• Provide seasonal assistance as needed and perform other duties as assigned.

Skills

Microsoft Word

Microsoft Excel

PowerPoint

Microsoft Access

Written & Verbal Communication

Data Entry

Education

High School Diploma

Tools

Payroll System

Web-based System

10-key

Job description

The Salvation Army in the United States is seeking a Shelter Monitor Assistant for the Men’s Shelter to support the Emergency Shelter Director. Responsibilities include intake of residents, room assignment, and maintaining a secure, clean environment in a Christian setting.

Core duties cover supervision, compliance with rules, communications, basic office tasks, and coordination of volunteers. Requires a high school diploma and 1 year of related experience.