Trauma-Informed Respite Peer Support Specialist (2nd Shift)

Promise Resource Network; Charlotte (NC); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Sick time

PTO

401K

EAP

Life insurance (optional)

Short-term disability

Long-term disability

Job summary

Promise Resource Network in Charlotte, NC is seeking a Respite Peer Support Specialist to provide trauma-sensitive peer support within the Respite program. You will offer advocacy, information, and connections to local resources, with emphasis on housing, benefits, and recovery support.

This 2nd shift, full-time role requires lived experience with mental health/substance use challenges and NC PSS certification.

Qualifications

• Current North Carolina Certified Peer Support Specialist.
• Lived experience with substance use disorder and/or mental health challenges, meeting eligibility requirements for NC PSS certification.
• Ability to receive guidance, training, and mentoring to grow skills and knowledge.
• Must have a valid NC Driver’s license.

Responsibilities

• Share personal experience, encourage mental health wellness and recovery, and validate different pathways of recovery.
• Assist in connection with mental health services, community resources, and other services as needed.
• Knowledge of trauma-informed care, theories, principles, and practices.
• Provide telephone support to peers in the community through the 24-hour peer warm line.
• Help maintain a clean, safe, and secure environment. Cleaning duties as assigned.
• Manage downtime with guests focusing on wellness and recovery activities.
• Work cooperatively with the Respite team and maintain clear, honest, and respectful communication with team members.
• Offer peer-to-peer support to guests during all phases of their stay (pre-arrival, arrival, a time during guests' stay, departure/discharge plan, after-care planning)
• Work as a part of a team to create a bed-and-breakfast-like and healing physical environment.
• Belief in the recovery potential of all people with MH/SA challenges and committed to the philosophy of peer support.
• Ability to recognize the difference between and mental health crisis, in which unconditional support is effective, and a mental health emergency, requiring 911, mobile crisis, and/or other supports.
• Ability to self-reflect, receive feedback, guidance, training, and mentoring to grow in your skills and knowledge.
• Documentation, tracking, and reporting as required.
• All other duties as assigned by CEO, Executive team, Leadership team.

Skills

Active listening

Trauma-informed care

Crisis de-escalation

Communication

Teamwork

Education

NC Peer Support Specialist certification

Tools

Microsoft Office

Job description

Promise Resource Network in Charlotte, NC is seeking a Respite Peer Support Specialist to provide trauma-sensitive peer support within the Respite program. You will offer advocacy, information, and connections to local resources, with emphasis on housing, benefits, and recovery support.

This 2nd shift, full-time role requires lived experience with mental health/substance use challenges and NC PSS certification.