Shelter Plus Care Peer Support Specialist

Promise Resource Network; Charlotte (NC); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Sick time

PTO

401K

EAP

Life insurance (optional)

Short-term disability

Long-term disability

Job summary

Promise Resource Network in Charlotte, NC is seeking a Shelter Plus Care Peer Support Specialist to help residents maintain tenancy and improve independence through SAMSHA's 8 Dimensions of Wellness.

The role involves assisting with leases, resolving tenancy issues, budgeting, accessing documents, advocating for residents, and working with case managers. Requires NC certification and commitment to trauma-informed care. Full-time position with comprehensive benefits.

Qualifications

• Current North Carolina Certified Peer Support Specialist or eligible to become certified.
• Ability to interact effectively with residents and stakeholders and demonstrate empathy.

Responsibilities

• Assist residents in understanding and complying with lease agreements and housing rules.
• Support peers in resolving tenancy issues, including landlord disputes, rent arrears, or housing inspections.
• Assist peers in obtaining vital documents such as birth certificates, official ID, or social security cards.
• Promote independent living skills including budgeting, cleaning, and home maintenance.
• Maintain regular face-to-face contact to ensure a safe and thriving living environment.

Skills

Excellent communication

Active listening

Conflict resolution

Time management

Reliable transportation

Education

North Carolina Certified Peer Support Specialist

Tools

Word processing

Spreadsheets

Job description

Full-time role. Pay is $18 - $21/hr based on experience. Benefits include health insurance, dental insurance, vision insurance, sick time, PTO, 401K, EAP, life insurance (optional), and short-term/long-term disability.

About Promise Resource Network

Promise Resource Network is a nonprofit survivor-led organization that disrupts illness-based approaches to mental health and substance use by understanding the impacts of trauma and supporting healing, wellness, and recovery

About The Position

Shelter Plus Care Peer Support Specialist utilizing SAMSHA’s 8 Dimensions of Wellness will assist the individuals served in SPC in increasing and restoring their ability to live successfully in the community by maintaining tenancy. By doing so, the individuals will increase the ability to live as independently as possible, managing MH/SA related illnesses and reestablishing his or her roles related around the 8 Dimensions.

Location: Charlotte, NC
Job Type: Full-time

Responsibilities

• Assist residents in understanding and complying with lease agreements and housing rules.Promote literacy of the lease and any other agreements signed to secure housing.
• Support peers in resolving tenancy issues, including landlord disputes, rent arrears, or housing inspections.
• Assist peers in obtaining vital documents if needed such as birth certificates, official ID, or social security cards.Link individuals to credit repair or expungement resources if needed.
• Promote independent living skills such as budgeting, cleaning, and home maintenance.
• Assist when applicable with identifying resources to cover expenses to cover security deposit, moving costs, furnishings, adaptive aids, environmental modifications, and other needs when identified.
• Maintain regular face to face contact with individuals to ensure the living environment is safe and individuals are thriving in supportive housing.
• Use lived experience with mental health recovery to build trust, and reciprocal and supportive relationship.
• Provide emotional support, encouragement, and hope to residents facing mental health challenges and/or substance use disorder.
• Facilitate or co-facilitate peer-led wellness groups, and provide coverage to the PRN Hub, if feasible, and encourage participation of SPC individuals at the Hub
• Support peers in developing personalized wellness and crisis plans.
• Advocate for residents’ rights and preferences within housing and mental health systems.
• Encourage self-advocacy and support peers in setting and achieving personal goals.
• Encourage community inclusion and support peers in making community connections.
• Educate residents on tenant rights, mental health resources, and community supports.
• Work closely with case managers, clinicians, housing staff, and community partners.
• Participate in multidisciplinary team meetings to support holistic care planning and support peers in mutual agreement meetings.
• Maintain accurate, confidential, and timely documentation of services provided.
• Engage in ongoing training in trauma-informed care, harm reduction, housing first, and peer support ethics.
• Assists in accessing financial entitlements such as SSI/SSDI, Medicaid, Special Assistance, food stamps, VA benefits and payee services (as needed) including assisting with applications for these entitlements and identifying and referring to local
• Responsible for other duties assigned by management

Qualifications

• Current North Carolina Certified Peer Support Specialist or eligible to become certified
• Belief in the recovery potential of all people and is committed to the philosophy of peer support by reinforcing their ability to work and/or achieve personal goals.
• Ability to receive guidance, training, and mentoring to grow skills and knowledge.
• Demonstrates leadership by modeling PRN’s mission, values, philosophy, and guidance to team members.
• Demonstrates taking personal responsibility, being dependable, reliable, working as a team player, and utilizing personal determination skills.
• Demonstrates honesty, integrity, is ethical and approachable.
• Ability to interact effectively with the public, providers, and other stakeholders.
• Committed to personal recovery and wellness and has a personal history of recovery and lived experiences in seeking and receiving crisis-based support.
• Ability to manage time and complete tasks.
• Knowledge of a variety of computer software applications in word processing, spreadsheets, databases and presentation.
• Demonstrate honesty, and integrity, is ethical, and is approachable.
• Excellent communication skills (oral and written) using active and reflective listening, asking curious questions, validating others' experiences, remaining non-judgmental, and demonstrating effective conflict resolution skills.
• Must have a valid NC Driver’s license.
• Reliable transportation to transport peers
• Proof of car insurance

Salary: $18 - $21 per hour

PRN believes that all persons are entitled to equal employment opportunity. We do not discriminate against our employees or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual preference, sexual orientation, physical handicap or medical condition. Equal Employment Opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination.