Trauma-Informed Residential Services Manager

Ozark Center; United States; On-site; USD 52,000 - 74,000; Full time

Job summary

Ozark Center is seeking a Residential Manager to supervise and train staff, ensure trauma-informed, person-centered services, and coordinate recovery plans aligned with state and federal standards. The role reports to the Program Supervisor/QMHP at TRAILS and requires strong leadership in care quality and documentation.

The position focuses on supervising staff, ensuring timely documentation, addressing QA issues, and coordinating therapists in line with treatment plans to maximize client

Qualifications

• Supervision and staff training
• QA and clinical issue awareness
• Coordination of therapy services with treatment plans

Responsibilities

• Provide supervision, oversight and training with assigned staff to ensure best care practices and job competencies are understood and met.
• Ensure required documentation is completed correctly and within timelines given to meet quality measures.
• Discuss QA and clinical issues with the Program Supervisor/QMHP.
• Serve as back-up to assigned staff when these staff are unavailable and/or in need of additional expertise.
• Prioritize and assist with management of client needs and supports.
• Provide program training and supports where needed to ensure quality of services delivered.
• Coordinate individual/family/group therapist to the clients as required and indicated in the treatment plan.

Job description

Ozark Center is seeking a Residential Manager to supervise and train staff, ensure trauma-informed, person-centered services, and coordinate recovery plans aligned with state and federal standards. The role reports to the Program Supervisor/QMHP at TRAILS and requires strong leadership in care quality and documentation.

The position focuses on supervising staff, ensuring timely documentation, addressing QA issues, and coordinating therapists in line with treatment plans to maximize client