Residential Support Coach — Trauma-Informed Care

Ozark Center; Joplin (MO); On-site; USD 30,000 - 42,000; Full time

Job summary

Ozark Center is seeking a Support Coach to provide direct care services to individuals facing behavioral health challenges. You will teach and model skills to promote independence, demonstrating a warm, empathic approach aligned with trauma-informed care.

You will assist with daily activities, document progress notes, manage medications, and support clients in social skill development within the IRTS program. Evening/weekend availability may be required.

Qualifications

• High school diploma or equivalent required.
• Ability to communicate effectively with clients, including those with mental health needs.

Responsibilities

• Ensure clients are where they should be during the shift and participate in scheduled activities.
• Prepare and serve meals and snacks per menu plans and timelines.
• Accurately prepare, distribute, and document medications per MAR and physician orders.
• Assist clients with daily tasks per the IRTS program and treatment plan.
• Model coping strategies and healthy conduct to build relationships.
• Plan social skills activities to reduce isolation and promote engagement.
• Complete routine cleaning and other duties per supervisor instructions.
• Finish required paperwork within deadlines and report client issues to supervisor.
• Notify administrator in case of injuries, emergencies, or safety concerns.

Skills

Communication with clients

Trauma-informed care

Education

High school diploma or equivalent

Job description

Ozark Center is seeking a Support Coach to provide direct care services to individuals facing behavioral health challenges. You will teach and model skills to promote independence, demonstrating a warm, empathic approach aligned with trauma-informed care.

You will assist with daily activities, document progress notes, manage medications, and support clients in social skill development within the IRTS program. Evening/weekend availability may be required.